How it works
You deploy with 1 line of code.
Your users request a video showcase on your website.
With no effort you can showcase live real or virtual products in the setting of your choice – with multiple cameras or just your phone.
See how you can set-up in under 30 seconds
Modules
FEATURES
Individual
Business
Enterprise
One to one
Textchat
Videochat
Number of users
Up to 2
2-10
10 +
Online-Shop
Number of locations
1
2-10
10 +
Number of end devices
1 Desktop & 1 Mobile
1 Desktop & 1 Mobile
1 Desktop & 1 Mobile
Support
Ticket System
Prio Tickets
Dedicated corporate support team
Augumented/Virtual reality
One-to-many
Virtual product presentation
AI sales assistant
SLA
Standard
Custom
CRM
Reporting
Training
Video Tutorials
Video Tutorials
Livid Academy
One to one
Textchat
Videochat
Number of users
Up to 2
Online-Shop
Number of locations
1
Number of end devices
1 Desktop & 1 Mobile
Support
Ticket system
Augumented/ Virtual reality
–
One-to-many
–
Virtual product presentation
–
AI sales assistant
–
SLA
–
CRM
–
Reporting
–
Training
Video Tutorials
One to one
Textchat
Videochat
Number of users
2-10
Online-Shop
Number of locations
2-10
Number of end devices
>1 Desktop & >1 Mobile
Support
Prio Tickets
Augumented/ Virtual reality
One-to-many
Virtual product presentation
AI sales assistant
SLA
Standard
CRM
–
Reporting
–
Training
Video Tutorials
One to one
Textchat
Videochat
Number of users
10 +
Online-Shop
Number of locations
10 +
Number of end devices
>1 Desktop & >1 Mobile
Support
Dedicated corporate support team
Augumented/ Virtual reality
One-to-many
Virtual product presentation
AI sales assistant
SLA
Custom
CRM
Reporting
Training
Livid Academy
Features
Phygital Showroom
LIVID takes traditional offline businesses’ showrooms online by providing:
- Multi-camera live video streams
- Multi-location support for more flexibility
- Recorder video features
- Overlays for more information
- Content sensitive Nudging
3D Product Presentation
We can virtualize your products based on your vector data or just use 3D-scanners. So you can actually start presales months before the real stuff is available in the showrooms.
Augmented Reality Presentation
With using our AR feature your sales staff will be able to see additional information to specific parts of the product they are currently presenting. Also, the system recognizes key words in the language of both sides and adaptively showcases fitting accessories to the customers.
API Integration
LIVID integrates with the tools you already use and love, so no one needs to build any new API. Quickly connect and deploy with your wished application so your sales staff can continue to do what they do best – sell your product.
Omnichannel Integration
Connect LIVID to any Touchpoint out there. You wanna communicate via WhatsApp, Facebook, Twitter or even SMS? No problem for LIVID! Your moderators handle all messages seamlessly, within our unified backend application.
Co-Browse & Screen-Share
Navigate the customers’ desktop or mobile app for a more connected support experience — no additional downloads or engineering support necessary.
See what your customers are seeing for more contextual presentations. Bring product demos to life, help with product configuration or assist with order forms and purchasing processes.
Live Chat & Content Sensitive Nudging
Engage your visitors with customized messages according to their behavior. This does not only personalize the experience on your website but boosts your conversion rates for Live-Chat and Live-Presentations.
Real Time Online Reporting
Analyze and understand which part of your service is creating the highest conversion, how to make your moderators perform better and what has the most impact on satisfaction. Just have a look at the KPIs LIVID provides to enhance your customer service.